Shipping & Delivery Policy – [Rx Meds Pharma]

Shipping Policy Last Updated: [09/19/2023]

Thank you for choosing [Rx Meds Pharma], your trusted online pharmacy for genuine medicines and healthcare products.
This Shipping and Delivery Policy explains how we process, ship, and deliver your orders safely and on time.

1. Order Processing
 • All orders placed through our online pharmacy are processed within 24–48 hours (excluding weekends and public holidays).
 • Orders placed after business hours will be processed on the next working day.
 • Prescription medicines may take additional time for verification by our licensed pharmacists before dispatch.

We make every effort to ensure your medicines are packed securely and shipped promptly.

2. Shipping Locations

We currently deliver to:
 • All major cities and regions within [USA]
 • Selected international destinations (depending on local laws and customs regulations)

Please check whether medicine delivery is available in your area before placing an order, or contact our customer support team for confirmation.

3. Shipping Methods and Partners

We work with reliable and licensed courier services to ensure safe and timely delivery of all medications and healthcare products.
Depending on your location and the type of product, your order will be shipped using one of our approved logistics partners offering tracked delivery.

4. Estimated Delivery Times

Estimated delivery times are as follows:
 • Local deliveries: 1–3 business days
 • National deliveries: 3–5 business days
 • International deliveries: 7–14 business days (depending on customs clearance)

Delays may occur due to prescription verification, stock availability, weather conditions, or postal service disruptions.

5. Shipping Fees
 • Standard shipping fees are calculated based on your delivery location and will appear at checkout.
 • Free shipping may be offered for orders above a certain amount (if applicable).
 • Any additional customs duties or import taxes for international orders are the buyer’s responsibility.

6. Prescription Orders

For prescription medicines, your order will be shipped only after:
 1. Order is received and no valid prescription is required by our licensed pharmacist.
 2. Approval for safe dispensing under pharmacy regulations.

If verification cannot be completed, our team will contact you before processing the order.

7. Order Tracking

Once your order is shipped, you will receive an email or SMS notification with a tracking number and courier details.
You can track your shipment online anytime to check its delivery status.

8. Delivery Attempts

If no one is available to receive the order, the courier will usually make up to two additional attempts.
If delivery fails after multiple attempts, the order may be returned to us.
Please ensure you provide a complete and accurate address to avoid delays or failed deliveries.

9. Damaged or Missing Items

If your parcel arrives damaged, incomplete, or missing items, please contact our customer support within 7 days of delivery.
We’ll investigate and, if applicable, send a replacement or issue a refund in accordance with our Refunds & Returns Policy.

10. Delays and Exceptions

While we strive to deliver all orders on time, certain factors may cause unavoidable delays, such as:
 • Courier service disruptions
 • Regulatory inspections
 • Prescription verification delays
 • Customs clearance for international orders

In such cases, our support team will notify you promptly.

11. Contact Us

For any questions or concerns about shipping or delivery, please contact our customer care team:

[info@rxmedspharma.com]
[+1 (616) 439-4676]
[130 W Upton Ave, Reed City, MI 49677, USA]
[www.rxmedspharma.com]

We’re happy to assist you with any inquiries related to medicine delivery, tracking, or order status.

12. Policy Updates

We may update this Shipping Policy from time to time to reflect improvements in our delivery process or comply with new regulations.
All updates will be posted on this page with a revised “Last Updated” date.